Privacy Policy

Arden Capital Group

Effective Date: June 26, 2026

Arden Capital Group (“Arden,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our mortgage and lending services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By accessing or using our website, you acknowledge and agree to this Privacy Policy.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Property Address

  • Employer Information

  • Loan Inquiry Details

  • Financial Information submitted during the lending process

  • Messages submitted through our contact forms


Mortgage & Loan Information

Depending on your request or loan application, we may collect:

  • Loan amount requested

  • Property information

  • Income information

  • Employment information

  • Credit-related information

  • Existing mortgage details

  • Investment property information

  • Supporting documentation required during the loan process

Sensitive financial information is collected only when necessary to evaluate financing opportunities or complete lending transactions.


Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring websites

  • Cookie identifiers

  • Website usage statistics


How We Use Your Information

We use information to:

  • Respond to financing inquiries

  • Evaluate mortgage eligibility

  • Process loan applications

  • Provide lending services

  • Communicate throughout the financing process

  • Improve our website

  • Detect fraud

  • Maintain website security

  • Comply with federal, state, and regulatory requirements

  • Maintain business records


Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Mortgage lenders

  • Financial institutions

  • Loan processors

  • Credit reporting agencies when authorized

  • Title companies

  • Escrow companies

  • Government agencies

  • Legal representatives

  • Technology providers

  • Service providers assisting in business operations

Information is shared only as necessary to provide requested services or comply with applicable laws.


Data Security

We maintain commercially reasonable administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no online transmission can be guaranteed to be completely secure.


Data Retention

We retain information only as long as necessary to:

  • Complete requested services

  • Meet regulatory requirements

  • Maintain financial records

  • Resolve disputes

  • Enforce agreements

  • Comply with lending regulations


California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what information we collect

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion where permitted by law

  • Request information regarding disclosures

  • Exercise these rights without discrimination

Certain lending and financial records may be exempt from deletion due to legal obligations.


Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing performance

  • Remember user preferences

  • Improve user experience


Third-Party Services

Our website may use trusted third-party providers for:

  • Website hosting

  • Contact forms

  • Analytics

  • Marketing tools

  • Security monitoring

  • Customer relationship management systems

These providers process information under their own privacy policies.


External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


Children’s Privacy

Our services are intended for adults seeking financing solutions.

We do not knowingly collect personal information from children under the age of 13.


Updates

We may revise this Privacy Policy from time to time. Updates become effective upon publication.


Contact Us

Questions regarding this Privacy Policy may be submitted using the contact information available on our website.